Honest comparison
MedOrbit vs Eka Care
An "AI-Native Health OS" — ambient EMR, ABDM rails, a medical LLM and agent-building APIs — sold to doctors, hospitals and developers (source: vendor site, checked 2026-07).
Eka Care positions itself as an "AI-Native Health OS": ambient EMR documentation (EkaScribe), ABDM rails (ABDM Connect), a medical LLM (Parrotlet) and APIs for building health AI agents — targeting doctors, hospitals and developers (source: vendor site, checked 2026-07).
This comparison is based on Eka Care's public website as we found it in July 2026, and on the MedOrbit platform as it ships today. Where Eka Care does something well, we say so.
Eka Care, in their own words
Quoted verbatim from their public site, with where each line appears. We would rather show you their sentence than our paraphrase of it.
“The AI-Native Ambient Healthcare Platform”
“Build voice, chat, or workflow AI agents for clinical and patient-facing use cases”
“Automate symptom checks, appointment booking, and FAQs around the clock”
The numbers Eka Care publishes
Their figures, from their own site — reproduced, not audited. We publish platform figures and no customer counts, which is why this section has no MedOrbit column.
20Mn+
ABHA created
140Mn+
Records managed
8Mn+
MedAssist agent bot conversations
1Mn+
EkaScribe sessions
3000+
Clinics and hospitals
Feature by feature
Every Eka Care claim below is sourced from their public website, checked 2026-07. "Not listed" means we could not find it there — never that it does not exist.
| Dimension | MedOrbit | Eka Care |
|---|---|---|
| AI agents | 11 named built-in agents — front-desk voice, aftercare calling, clinical scribe, pre-consult briefs, consult summaries, result explanations, referral triage, denial management, queue concierge, medication reconciliation and multilingual communication — every output PHI-redacted, audit-logged and approved by your staff. | "AI-Native Health OS": EkaScribe ambient documentation, a medical LLM (Parrotlet) and APIs to build voice, chat or workflow AI agents — agent capability framed for developers and inbound automation (source: vendor site, checked 2026-07). |
| Voice AI | A front-desk voice agent answers inbound calls and books appointments; aftercare voice follow-up calls check on discharged patients on day 2 and day 7. | Voice-enabled conversational patient engagement and voice/chat agent APIs — inbound and developer-facing; no outbound hospital front-desk or follow-up calling shown (source: vendor site, checked 2026-07). |
| ABDM posture | ABDM-ready: ABHA creation, consent-managed record sharing and FHIR R4 exchange built into the platform. | Deep ABDM footprint: a dedicated ABDM Connect product with ABHA-based patient verification and consent-based record exchange, and 20Mn+ ABHA created cited on the homepage (source: vendor site, checked 2026-07). |
| Pricing transparency | Public pricing page describing the plan model — per facility per month, AI safety layer included; final figures being published. | No pricing page on the marketing site (the URL returns 404); doctor-app pricing lives elsewhere in the product (source: vendor site, checked 2026-07). |
| Product UI shown | Real product screenshots on the landing page and a live demo site of a running facility. | A modern, product-led site — of the eight India vendors we studied, the closest to actually showing its product (source: vendor site, checked 2026-07). |
| Module breadth | 67 licensable modules on one data model — OPD, IPD, EMR, lab, radiology, pharmacy, billing, insurance, blood bank, AYUSH and more — in 24 facility-type editions. | EMR-centric stack — EkaDoc EMR, EkaScribe, a medical-records analyser and a conversational health platform; no OT, IPD wards, blood bank or hospital billing shown (source: vendor site, checked 2026-07). |
| Compliance automation | NABH indicator reporting, PC-PNDT registers, GST e-invoicing with IRN, NHCX cashless claims, PM-JAY/CGHS/ESIC flows, and DPDP data requests handled in-system. | ABDM/ABHA integration is the compliance story; no NABH indicator or GST/claims workflow automation shown on the homepage (source: vendor site, checked 2026-07). |
Pricing: No pricing page — the URL returns 404 (source: vendor site, checked 2026-07); doctor-app pricing lives inside the product rather than on the marketing site.
What Eka Care sells
Their product line-up, exactly as their own navigation lists it.
- EkaDoc EMR
- EkaScribe.AI
- ABDM Connect
- Medical Records Analyser
- Conversational Health Platform
- Parrotlet-a v2 Pro (medical LLM)
What Eka Care does well
Credit where it's due — these are real strengths we found on their site.
- The most AI-forward of the India health-software vendors we studied: ambient scribe, a medical LLM and agent-building APIs (source: vendor site, checked 2026-07).
- Real ABDM scale stated in public numbers: 20Mn+ ABHA created, 140Mn+ records managed (source: vendor site, checked 2026-07).
- Publishes agent usage metrics — 8Mn+ agent bot conversations — a transparency few vendors attempt (source: vendor site, checked 2026-07).
- A genuinely modern, product-led web presence, including a real FAQ with structured data (source: vendor site, checked 2026-07).
Where MedOrbit differs
- Hospital operations, not a health OS abstraction: MedOrbit runs the facility itself — OPD queues, IPD wards, OT, lab, pharmacy, billing, insurance — with 67 licensable modules and 24 facility-type editions.
- Agents are shipped product features for hospital workflows — front desk, aftercare, denials, queues — not an API toolkit your team has to build on.
- Outbound voice operations: the front-desk agent answers your phone line and aftercare voice follow-up calls reach discharged patients, under clinician control with a full audit trail.
- The safety architecture is named and enforced: PHI redaction, human sign-off on every output, audit trail, offline evals, per-tenant cost caps and a kill switch.
Which one should you buy?
Our reading, grounded in the sourced facts above. Their column is first, and it is not a straw man — there are facilities we would genuinely send their way.
Choose Eka Care if…
- Ambient clinical documentation is the problem you are solving: EkaScribe is their headline product, and they publish session numbers for it.
- You are building your own agents and want APIs, a medical LLM and ABDM rails to build them on.
- ABHA scale matters to you — the figures they publish are the largest of any vendor on these pages.
Choose MedOrbit if…
- You are buying a hospital, not a doctor tool: OPD, IPD, OT, lab, radiology, pharmacy, billing, insurance and 67 modules on one data model.
- You want agents that arrive configured for hospital operations — outbound aftercare calls, denial appeals, queue concierge — rather than an API to build them with.
- You need the Indian back office done: NABH indicators, PC-PNDT registers, GST e-invoicing with IRN, NHCX, PM-JAY, CGHS and DPDP requests, in-system.
Questions buyers ask about this comparison
How is MedOrbit different from Eka Care's AI agents?
Is MedOrbit an EMR like EkaDoc?
Can we migrate from Eka Care to MedOrbit?
Judge it on your own workflows.
A live walkthrough on your facility type, with the AI agents switched on.