Queue Concierge
The waiting-room host
Predicts wait times and proactively updates waiting patients on WhatsApp, rescuing slots before they walk.
SCOPE OF PRACTICE
Reminds and offers to rebook. Never messages in quiet hours.
150 beds, 12 departments: one queue spine from reception to discharge, department P&L, NABH evidence binders, denial workqueue clearing itself weekly.
Built for: promoter-director / hospital administrator.
Pre-configured on day one — pick this facility type and these workspaces are already switched on.
ED Physician
Works the same queue spine from reception to discharge as every other department.
Billing Manager
Opens the denial workqueue and finds it clearing itself weekly instead of piling up.
Triage Nurse
Hands off a patient across 12 departments without a single re-registration.
Seeded roles with the right permissions and dashboards — no blank screens, no generic accounts.
Two of the 11 built-in agents do their best work here. Every AI action is PHI-redacted, audit-logged, and approved by your staff.
The waiting-room host
Predicts wait times and proactively updates waiting patients on WhatsApp, rescuing slots before they walk.
SCOPE OF PRACTICE
Reminds and offers to rebook. Never messages in quiet hours.
The claims fighter
Classifies why a claim was denied and drafts the appeal, within value and review thresholds you set.
SCOPE OF PRACTICE
Drafts the appeal. A biller files it.

NABH, PM-JAY/NHCX, GST e-invoice, BMW, PC-PNDT, CEA, DPDP — tracked in the platform's compliance workspaces, not in spreadsheets.
A live walkthrough on your facility type, with the AI agents switched on.
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