Queue Concierge
The waiting-room host
Predicts wait times and proactively updates waiting patients on WhatsApp, rescuing slots before they walk.
SCOPE OF PRACTICE
Reminds and offers to rebook. Never messages in quiet hours.
Six doctors share one front desk. Shared queue boards per consultant, split billing, one voice line that routes bookings to the right doctor's calendar.
Built for: managing partner / clinic administrator.
Pre-configured on day one — pick this facility type and these workspaces are already switched on.
Clinic Admin (lead)
Watches six consultants' queues on one board instead of six separate registers.
One voice line routes bookings to the right doctor's calendar without transferring the call.
Consultant
Sees only their own queue and patients, even sharing a front desk with five others.
Seeded roles with the right permissions and dashboards — no blank screens, no generic accounts.
Two of the 11 built-in agents do their best work here. Every AI action is PHI-redacted, audit-logged, and approved by your staff.
The waiting-room host
Predicts wait times and proactively updates waiting patients on WhatsApp, rescuing slots before they walk.
SCOPE OF PRACTICE
Reminds and offers to rebook. Never messages in quiet hours.
Your 24×7 receptionist
Answers every call in your hospital's name, resolves FAQs, and books appointments straight into your schedule.
SCOPE OF PRACTICE
Books and reschedules. Never diagnoses.

CEA registration, PC-PNDT Form F, Telemedicine 2020, DPDP — tracked in the platform's compliance workspaces, not in spreadsheets.
A live walkthrough on your facility type, with the AI agents switched on.
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