Referral Triage Router
The referral desk
Reads inbound referrals, drafts urgency and specialty, and chases missing information before the patient travels.
SCOPE OF PRACTICE
Triages the referral. Never downgrades urgency.
A 300-bed cardiac or cancer center: high-volume OT scheduling, ICU/tele-ICU, research module with cohort identification.
Built for: centre director (cardiac/onco/neuro/nephro).
Pre-configured on day one — pick this facility type and these workspaces are already switched on.
Senior Consultant
Runs high-volume OT scheduling across a 300-bed service line from one calendar.
Fellow
Pulls a cohort for research straight from the same records used for daily care.
Specialty Nurse
ICU and tele-ICU vitals feed the same early-warning rail ward nurses use elsewhere.
Seeded roles with the right permissions and dashboards — no blank screens, no generic accounts.
Two of the 11 built-in agents do their best work here. Every AI action is PHI-redacted, audit-logged, and approved by your staff.
The referral desk
Reads inbound referrals, drafts urgency and specialty, and chases missing information before the patient travels.
SCOPE OF PRACTICE
Triages the referral. Never downgrades urgency.
The waiting-room host
Predicts wait times and proactively updates waiting patients on WhatsApp, rescuing slots before they walk.
SCOPE OF PRACTICE
Reminds and offers to rebook. Never messages in quiet hours.

AERB radiation, THOTA transplant, NABH, PM-JAY/NHCX, GST, BMW, CEA, DPDP — tracked in the platform's compliance workspaces, not in spreadsheets.
A live walkthrough on your facility type, with the AI agents switched on.
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